Terms of Service

Effective Date: March 1, 2026

These Terms of Service (“Terms”) govern your access to and use of the Online Piano Lessons website and related services (collectively, the “Service”) provided by Online Piano Lessons.

PLEASE READ THESE TERMS CAREFULLY BEFORE USING THE SERVICE. They contain important information regarding your legal rights, including disclaimers of warranties, limitations of liability, and other provisions that affect you.

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, you must not access or use the Service.

1. GENERAL TERMS

Online Piano Lessons provides the Service to individuals seeking private music lessons (“Students”) and to individuals offering private music lessons (“Teachers”), as well as any other person or entity on whose behalf these Terms are accepted.

The terms “you,” “User,” or “Users” refer to Students, Teachers, or any person or entity who accesses or uses the Service, including by viewing, browsing, or submitting content.

You accept these Terms by:

  • Creating an account or booking lessons through the Service;
  • Accessing or using the Service in any manner; or
  • Indicating your agreement to these Terms.

If you do not agree, you must not access or use the Service.

Teachers are also required to agree to the separate Teacher Agreement.

2. PRIVACY POLICY

We take user privacy seriously. Our Privacy Policy describes how we collect, use, and disclose information in connection with the Service, as well as the choices available to you regarding your data.

You can review the Online Piano Lessons Privacy Policy at https://onlinepianolessons.com/privacy-policy for full details.

The Privacy Policy is incorporated into these Terms by reference and forms part of your agreement with us.

3. SERVICES

The Service provides a marketplace connecting individuals seeking private music lessons (“Students”) with those offering private instruction (“Teachers”). Teachers act as independent contractors and retain full control over the methods, materials, and manner of instruction.

Students are responsible for selecting a Teacher that meets their needs. When making this decision, Students should review and verify each Teacher’s self-reported credentials, education, and experience.

If lessons involve a minor, a parent or responsible adult should supervise all sessions.

Online Piano Lessons operates from the United States and makes no representation that the Service is appropriate or available in all jurisdictions. Availability of Teachers and services may vary by location. Online Piano Lessons does not guarantee the delivery of communications between Teachers and Students.

4. ACADEMIC HONESTY

You acknowledge that Online Piano Lessons is intended to facilitate learning and private music instruction, not to complete work on your behalf. Accordingly, you may not engage Teachers to complete assignments, auditions, or any other work for you.

You also agree not to use the Service in any manner that violates the academic integrity policies or conduct rules of your school, university, or workplace.

5. YOUR OBLIGATIONS AND CONDUCT

By using the Service, you agree to:

  • Be of legal age and have the capacity to enter into these Terms on your own behalf or on behalf of a minor receiving private music lessons;
  • Provide accurate, current, and complete information as requested by the Service (“Registration Data”);
  • Maintain the confidentiality and security of your account credentials;
  • Keep your Registration Data and other submitted information accurate and up to date;
  • Refrain from inappropriate conduct, including harassment, discrimination, violence, or sexual, romantic, or otherwise inappropriate behavior;
  • Accept responsibility for any unauthorized access resulting from your failure to safeguard your account.

Use of the Service by Minors Under Sixteen
Users under the age of 16 may only use the Service with verified parental or guardian consent. Parents or guardians must provide consent during registration, including authorization of a valid payment method and the sharing of necessary information with the Teacher. Accounts will not be created without such consent. If you become aware of a minor using the Service without authorization, please contact info@onlinepianolessons.com, and we will take appropriate action, including removal of their information.

User-Generated Content
“Content” refers to any materials submitted, uploaded, created, or shared by Users, including text, images, audio, video, bios, feedback, or promotional materials.

You are solely responsible for the Content you submit and agree not to upload or share Content that:

  • Is inaccurate, harmful, obscene, pornographic, defamatory, hateful, violent, or otherwise offensive;
  • Discloses personal information without authorization;
  • Infringes intellectual property or other proprietary rights;
  • Contains malware, viruses, or other harmful code.

Online Piano Lessons may remove or modify Content that violates these Terms, is otherwise objectionable, or includes unauthorized advertising.

You retain ownership of your Content. However, you grant Online Piano Lessons a worldwide, royalty-free, non-exclusive license to use, reproduce, modify, distribute, display, and publish such Content as necessary to operate and promote the Service. You represent and warrant that you have all rights required to grant this license.

Use of Feedback
Any feedback, suggestions, or ideas you submit may be used freely by Online Piano Lessons for any purpose, including product development and marketing. Do not submit confidential or sensitive personal information beyond basic contact details. Please refer to our Privacy Policy for how we handle personal data.

Acceptable Use
You agree to use the Service lawfully and responsibly. Violations may result in suspension or termination, including but not limited to:

  • Harassing, threatening, defaming, or violating the rights of others;
  • Posting unlawful, obscene, infringing, or hateful content;
  • Violating applicable local, national, or international laws;
  • Uploading malicious code or infringing materials;
  • Circumventing security measures, impersonating others, spamming, or gaining unauthorized access;
  • Advertising unrelated products or services;
  • Copying, modifying, or distributing Service content without authorization;
  • Reverse engineering, decompiling, or interfering with the Service or other users’ experience.

Eligibility Conditions
By using the Service, you represent and warrant that you:

  • Comply with all applicable laws and regulations;
  • Have full authority to agree to these Terms;
  • Are not subject to legal restrictions that would prohibit your use of the Service;
  • Are not required to register as a sex offender;
  • Are not currently on bail or facing charges related to felony or serious misdemeanor offenses, including those involving violence or abuse.

Online Piano Lessons may verify these representations using publicly available information and reserves the right to suspend or terminate accounts if they are found to be inaccurate. We do not conduct comprehensive background checks and do not guarantee the accuracy of user-provided information.

Use of the Service and Teachers at Your Own Risk
You are solely responsible for decisions regarding engagement with Teachers or other Users, including any independent background or reference checks.

Online Piano Lessons disclaims liability for and you release us from any claims arising from:

  • Misrepresentation of User eligibility, identity, or credentials;
  • Disputes, losses, or damages between Users.

We reserve all rights under applicable law, including the Communications Decency Act, to remove objectionable content at our discretion. Concerns regarding Users may be reported to info@onlinepianolessons.com.

6. THIRD-PARTY REPORTS

Online Piano Lessons may engage third-party consumer reporting agencies to conduct background-related checks, including sex offender registry searches, motor vehicle records, credit checks, and identity verification (collectively, “consumer reports”).

We do not warrant or guarantee the accuracy, completeness, timeliness, or reliability of any consumer report and do not independently verify the underlying information.

By using the Service, you consent to the collection, use, and disclosure of information obtained through consumer reports. You acknowledge that Online Piano Lessons may, at its sole discretion, rely on such information to:

  • Investigate User complaints;
  • Suspend or terminate accounts;
  • Take any other action deemed appropriate.

Online Piano Lessons is not liable for inaccuracies, delays, or incomplete data contained in consumer reports. Users who are the subject of a report may contact the relevant reporting agency directly to dispute any information.

We reserve the right, at our sole discretion, to suspend or terminate any User based on consumer report findings or for any other reason permitted under these Terms.

7. THIRD-PARTY VERIFICATION SERVICES

Online Piano Lessons may, but is not obligated to, offer access to third-party verification services that allow Users to request information regarding another User’s identity, background, or criminal history. Participation in such services is voluntary for both the requesting and the subject User.

You acknowledge that Online Piano Lessons is not responsible or liable for the accuracy, completeness, or reliability of any information provided through third-party verification services. By using such services, you agree to comply with all applicable laws, including the Fair Credit Reporting Act (15 U.S.C. § 1681 et seq.).

8. CONFIDENTIALITY OF ONLINE PIANO LESSONS INFORMATION

Through the Service, you may have access to confidential information belonging to Online Piano Lessons, its affiliates, or other Users (including Students and Teachers). This may include, without limitation, technical, contractual, product, program, pricing, marketing, contact, attendance, usage, and other information that should reasonably be understood as confidential (“Confidential Information”).

You agree to maintain all Confidential Information in strict confidence. All rights, title, and interest in such information remain with Online Piano Lessons and its affiliates.

This obligation does not apply to information that you can demonstrate by legally sufficient evidence:

  • Was lawfully in your possession prior to disclosure without a duty of confidentiality;
  • Becomes publicly available through no breach by you;
  • Is lawfully received from a third party without restriction on disclosure;
  • Is independently developed without use of or reference to Confidential Information or involvement of individuals who had access to it;
  • Must be disclosed pursuant to a valid court order or governmental requirement, provided that you give prior notice to Online Piano Lessons where legally permitted to allow an opportunity to object.

9. TERMS OF TRANSACTING BUSINESS

You agree to comply with Online Piano Lessons’ payment and scheduling policies, as updated from time to time.

By registering for or purchasing services, you agree to pay the fees displayed at the time of purchase. You authorize Online Piano Lessons and its payment processors to charge all applicable amounts in connection with your use of the Service.

All payments are generally non-refundable, except where required by law or in exceptional cases approved by Online Piano Lessons, as further described in our Refund & Cancellation Policy.

10. ADVERTISEMENTS AND PROMOTIONS

Online Piano Lessons may display third-party advertisements and promotional content within the Service.

Any correspondence, transactions, or participation in promotions with third-party advertisers, including the purchase, delivery, or terms of goods or services, are solely between you and the relevant advertiser.

Online Piano Lessons is not responsible or liable for any loss or damage arising from your interactions with third-party advertisers or from the presence of such advertisements within the Service.

11. CONTENT PROVIDED VIA LINKS

The Service may contain links to third-party websites or resources. You acknowledge that Online Piano Lessons is not responsible for the availability, accuracy, or content of such external sites and does not endorse, and is not liable for, any materials, advertising, products, or services offered through them.

12. OUR INTELLECTUAL PROPERTY RIGHTS

Limited License and Restrictions
Online Piano Lessons grants you a revocable, non-exclusive, personal, and non-commercial license to access and use the Service solely for its intended purposes and in accordance with these Terms.

You may not:

  • Remove, alter, or obscure any copyright, trademark, or proprietary notices;
  • Incorporate content into databases, compilations, archives, or caches;
  • Scrape, crawl, deep-link, frame, or use automated means to access or extract content from the Service;
  • Reproduce, distribute, or otherwise exploit any part of the Service without prior written consent.

You may share links to the Service, follow or engage with Online Piano Lessons on social media, and display content you are authorized to use for personal, non-commercial purposes.

Trademarks
“Online Piano Lessons Trademarks” include all names, logos, marks, designs, trade dress, slogans, and other identifiers used in connection with the Service.

You may not use, reproduce, or modify any trademarks in connection with your own products, services, or business without prior written consent. Any authorized use of such trademarks shall inure solely to Online Piano Lessons.

Content Use
Except as expressly permitted, nothing in these Terms grants you any rights in or to Online Piano Lessons’ intellectual property.

You may access, download, or print content solely for personal, non-commercial use, provided that:

  • All copyright and proprietary notices remain intact;
  • The content is not modified, republished, or redistributed;
  • The use remains strictly personal and non-commercial.

This license terminates automatically upon any breach of these Terms. Upon termination, you must promptly delete or destroy any copies of downloaded or printed materials.

13. COPYRIGHT INFRINGEMENT

Online Piano Lessons respects the intellectual property rights of others and expects users to do the same. You may not post, modify, distribute, or reproduce any material that infringes the rights of others without proper authorization. We reserve the right to remove any content alleged to infringe copyright and to terminate accounts of repeat infringers in appropriate circumstances.

DMCA Notices
We comply with the Digital Millennium Copyright Act of 1998 (“DMCA”) and respond to valid notices of alleged infringement. If you believe that material on the Service infringes your copyright, you may submit a notice containing the following information:

  • Your physical or electronic signature;
  • Identification of the copyrighted work claimed to have been infringed;
  • Identification of the material claimed to be infringing, including sufficient detail to locate it on the Service;
  • Your name, email address, and telephone number;
  • A statement that you have a good faith belief that the disputed use is not authorized;
  • A statement, made under penalty of perjury, that the information provided is accurate and that you are authorized to act on behalf of the copyright owner;
  • The date of the notice.

Counter-Notices
If you believe content was removed in error or misidentification, you may submit a counter-notice including:

  • Your physical or electronic signature;
  • Identification of the material that was removed and its prior location on the Service;
  • A statement under penalty of perjury that you have a good faith belief the material was removed due to mistake or misidentification;
  • Your name, email address, and telephone number;
  • A statement consenting to the jurisdiction of the federal court in the State of California and agreeing to accept service of process from the original complaining party.

Submission Details
Send all notices and counter-notices to:

Email: info@onlinepianolessons.com
Address: 15039 Dogwood Ln, Chino Hills, CA 91709, United States

We recommend seeking independent legal advice before submitting a DMCA notice. Knowingly false claims may result in legal liability under the DMCA.

14. TERMINATION AND SUSPENSION

Online Piano Lessons may suspend or terminate any user account, with or without notice, at any time and for any reason, in its sole discretion. Upon such suspension or termination, you agree to immediately cease all use of the Service and refrain from accessing its content, features, or functionality.

15. DISCLAIMER OF WARRANTIES

USE OF THE SERVICE IS AT YOUR SOLE RISK. THE SERVICE, INCLUDING ALL CONTENT, INFORMATION, AND SERVICES, IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED.

Online Piano Lessons DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. Online Piano Lessons MAKES NO REPRESENTATIONS OR WARRANTIES THAT:

  • THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE;
  • THE RESULTS OBTAINED FROM USE OF THE SERVICE WILL BE ACCURATE OR RELIABLE;
  • THE QUALITY OF ANY CONTENT, INFORMATION, SERVICES, OR MATERIALS WILL MEET YOUR EXPECTATIONS;
  • ANY ERRORS OR DEFECTS WILL BE CORRECTED.

YOU ASSUME FULL RESPONSIBILITY FOR ANY DAMAGE TO YOUR DEVICE OR LOSS OF DATA RESULTING FROM YOUR USE OF THE SERVICE, INCLUDING DAMAGE CAUSED BY VIRUSES OR OTHER HARMFUL COMPONENTS.

16. LIMITATION OF LIABILITY

No Liability for Acts of Users (Including Teachers)
The Service provides a marketplace connecting individuals seeking private music lessons with those offering instruction. You acknowledge that Online Piano Lessons does not control the conduct or omissions of any user, including Teachers, and makes no representations or warranties regarding the quality of services or third-party content.

To the fullest extent permitted by law, Online Piano Lessons is not responsible for the performance or conduct of any user, whether on or off the Service. You agree to release Online Piano Lessons from any claims, disputes, injuries, or damages arising out of or related to interactions with other users.

No Liability for Access or Availability
Online Piano Lessons is not responsible for delays, interruptions, or service disruptions resulting from internet traffic, maintenance, upgrades, or other factors beyond its control. You acknowledge that access to the Service may not be continuous and that we are not liable for any resulting inconvenience, loss, or damage.

Limitation on Damages
To the fullest extent permitted by law, Online Piano Lessons shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Service, even if advised of the possibility of such damages.

This includes, without limitation, damages for loss of business, revenue, profits, data, or goodwill, or those resulting from:

  • Your use of or inability to use the Service;
  • The cost of substitute goods or services;
  • The conduct or statements of any third party;
  • Any content accessed, downloaded, or otherwise used through the Service.

Cap on Liability
To the fullest extent permitted by law, Online Piano Lessons’ total liability for any claim arising out of or relating to the Service shall not exceed the lesser of: (a) the amount paid by you to Online Piano Lessons (or its partners, if applicable), or (b) $100.

You acknowledge that these limitations are essential elements of the agreement and reflect a reasonable allocation of risk between the parties.

Exclusive Remedy
If you are dissatisfied with the Service or do not agree to these Terms, your sole and exclusive remedy is to discontinue use of the Service.

17. ASSUMPTION OF RISK

You acknowledge and accept all risks associated with your use of the Service, including those arising from any online or offline interactions with other Users. You are solely responsible for taking appropriate precautions when engaging with other Users.

Any inappropriate conduct, including romantic, sexual, harassing, or threatening behavior, must be reported immediately to info@onlinepianolessons.com. Users should cease further contact in such circumstances. Failure to report such conduct may result in immediate removal from the Platform.

18. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Online Piano Lessons and its affiliates, officers, directors, employees, agents, licensors, and representatives from and against any claims, demands, causes of action, losses, damages, liabilities, and expenses (including reasonable attorneys’ fees and court costs) arising out of or related to:

  • Your acts or omissions, whether on or off the Service;
  • Your use or misuse of the Service;
  • Your breach of these Terms;
  • Your violation of any law or the rights of any third party, including intellectual property rights;
  • Any disputes with other Users;
  • Information or Content you submit, including inaccurate, misleading, or incomplete information;
  • Your use of third-party services, links, reports, or payment processors made available through the Service;
  • Any arrangements or transactions entered into based on information obtained through the Service.

You agree to cooperate, at your expense, with Online Piano Lessons in the defense of any such claim. Online Piano Lessons reserves the right, at its own expense, to assume exclusive control of the defense and settlement of any matter subject to indemnification. You may not settle any claim affecting Online Piano Lessons without its prior written consent.

19. ARBITRATION

Any dispute, claim, or controversy arising out of or relating to the Service, your use of it, User conduct, or these Terms shall be resolved exclusively through binding arbitration, to the extent permitted by law, in accordance with the Commercial Arbitration Rules of the American Arbitration Association (“AAA”). The AAA rules are available at https://adr.org.

This provision is governed by the Federal Arbitration Act, 9 U.S.C. § 1 et seq. In the event of any conflict between the AAA rules and this provision, this provision will control unless the arbitrator determines otherwise to ensure fairness.

Arbitration Procedure
The parties will attempt to agree on a single arbitrator. If no agreement is reached, each party will select an arbitrator, and those arbitrators will appoint a single arbitrator.

The arbitrator will resolve the dispute based on applicable law and the evidence presented and may award any relief available in a court on an individual basis. The decision will be final, binding, and issued in writing.

Location, Costs, and Fees
Arbitration will take place at a mutually convenient location. Judgment on the award may be entered in any court of competent jurisdiction.

Each party will bear its own attorneys’ fees unless otherwise required by law. If arbitration costs would be prohibitive compared to litigation, Online Piano Lessons will cover such costs as necessary to ensure accessibility.

Additional Rights and Limitations
Nothing in this section prevents either party from seeking relief through an administrative agency where required by law. You are not entitled to recover duplicative damages.

To initiate arbitration, you must file a claim with the AAA and provide a copy to info@onlinepianolessons.com. You may represent yourself or be represented by counsel. Online Piano Lessons may assert counterclaims in the proceeding.

If any part of this arbitration provision is found unenforceable, disputes shall be resolved exclusively in the state or federal courts located in California, and you consent to their jurisdiction.

No Class Actions or Jury Trials
All claims must be brought on an individual basis and not as part of any class, consolidated, or representative proceeding. The arbitrator may not consolidate claims or award relief on behalf of others.

You and Online Piano Lessons waive any right to a jury trial for disputes arising out of or relating to the Service or these Terms.

20. INJUNCTION

You agree that a material breach of these Terms may cause irreparable harm to Online Piano Lessons for which monetary damages would be inadequate. In addition to all other available rights and remedies, Online Piano Lessons may seek equitable relief, including preliminary and permanent injunctions. You waive any requirement for the posting of a bond or other security in connection with such relief.

21. NOTICES; MODIFICATION AND TERMINATION OF SERVICES; AMENDMENT OF TERMS

Online Piano Lessons may provide notices via email, regular mail, or by posting them on the Service.

We reserve the right, at any time, to modify, suspend, or terminate the Service, in whole or in part, as well as your access to it, with or without notice. We may also delete or restrict access to related information and files. To the fullest extent permitted by law, Online Piano Lessons is not liable to you or any third party for any such actions or for any resulting loss of data or information.

Online Piano Lessons may amend these Terms at any time by posting updated Terms on the Service.

22. GOVERNING LAW

These Terms are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of laws principles.

23. CALIFORNIA TERMS

California Release
If you are a California resident, to the maximum extent permitted by law, you release Online Piano Lessons and its officers, directors, employees, and agents from any claims, liabilities, losses, or damages arising out of or in any way connected with disputes related to the Service.

You expressly waive the provisions of California Civil Code §1542, which provides:

“A general release does not extend to claims which the releasor does not know or suspect to exist in his or her favor at the time of executing the release, which, if known, must have materially affected the settlement with the releasee.”

California Consumer Notice
California users may contact Online Piano Lessons with any questions or concerns at info@onlinepianolessons.com.

24. ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Online Piano Lessons with respect to their subject matter and supersede all prior or contemporaneous agreements, understandings, or versions of the Terms.

25. ASSIGNMENT; HEADINGS; SEVERABILITY; WAIVER

To the extent permitted by law, Online Piano Lessons may assign or transfer these Terms, in whole or in part, at any time without notice or your consent. You may not assign or transfer these Terms or any rights granted under them, and any attempted assignment in violation of this provision will be null and void.

You may be subject to additional terms and conditions when using the Service or third-party products or services. These Terms shall bind and benefit the parties and their respective successors, assigns, licensees, and permitted transferees.

Section headings are for convenience only and have no legal or contractual effect. These Terms shall control in the event of any conflict with content or materials associated with the Service.

No failure or delay by Online Piano Lessons in exercising any right or enforcing any provision shall operate as a waiver of such right or provision. Any waiver must be in writing to be effective.

If any provision of these Terms is held invalid or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable while preserving its intent, and the remaining provisions shall remain in full force and effect.

26. REFUNDS AND CANCELLATIONS

All cancellations, refunds, and related matters are governed by the Online Piano Lessons Refund & Cancellation Policy, available at https://onlinepianolessons.com/refund-cancellation-policy. In the event of any conflict, the Refund & Cancellation Policy shall prevail.

27. CONTACT

If you have any questions about these Terms of Service, you may contact us using the information provided below:

Email: info@onlinepianolessons.com
Phone: 323-975-3105
Address: 15039 Dogwood Ln, Chino Hills, CA 91709, United States