EFFECTIVE DATE: March 1, 2026
Online Piano Lessons (“we,” “us,” or “our”) collects, transmits, and stores information about users of our website and services (collectively, the “Service”). The terms “you,” “your,” “User,” or “Users” refer to students, teachers, or any individual or entity who views, accesses, browses, uses, or submits content or materials through the Service.
Providing your information is voluntary. By accessing or using the Service after the Effective Date of this Privacy Policy, you acknowledge that you have read, understood, and agree to the terms described in this Privacy Policy. If you do not agree with this Privacy Policy, you should not access or use the Service.
COLLECTION OF INFORMATION FROM CHILDREN UNDER 13
The Children’s Online Privacy Protection Act (“COPPA”) prohibits certain companies from collecting personal information from children under thirteen (13) years of age without verified parental consent. Online Piano Lessons does not knowingly collect personal information from children under 13 without such consent.
If a student is under thirteen (13) years of age, a parent or legal guardian must create the account and provide consent on the child’s behalf. We may take reasonable steps to verify parental consent, including through the use of payment methods such as a credit card or other approved verification methods.
If a parent or guardian believes that their child has provided us with personal information without consent, they should contact us at info@onlinepianolessons.com. If we become aware that we have collected personal information from a child under 13 without verified parental consent, we will take reasonable steps to delete such information promptly.
INFORMATION WE COLLECT
This Privacy Policy applies to information we collect via the Online Piano Lessons website (“Site”) and online applications (“Apps”) (together, the “Service”). To help you get the most out of our Service, we collect information that you voluntarily provide as well as certain information automatically when you use the Service.
We collect both personal information (information that identifies or can reasonably be linked to an identifiable person) and non-personal information (information that does not directly identify an individual).
We have three kinds of users on the Service:
Visitors – individuals who visit our Site to learn more about the Service.
Students – users who wish to purchase music lessons through the Service, either directly or through a parent or guardian.
Teachers – instructors who offer lessons to Students through the Service.
For all users accessing our Site, we log general activity, including pages visited and browser information. For registered Students and Teachers, we also log activity related to the use of the Service.
Additionally, we collect certain technical and usage information, including your browser type, access time, pages viewed, operating system, device type, and mobile network information.
Personal information we may collect includes information such as your name, contact details, IP address, unique device identifiers, approximate geolocation derived from IP address, and other information you provide when using the Service.
Students
For Students, we collect information including name, address, contact information, username, and password.
We also collect payment information, such as credit card details, which are securely processed and stored by our third-party payment providers, including Stripe.
We track Students’ use of the Service and lessons and may collect feedback regarding Teachers.
Teachers
For Teachers, we collect information including name, address, calendar availability, contact information, username, and password, as well as any photos or other details related to the services they offer.
We may also collect bank account information or payment details for payment processing purposes, as well as Federal Tax ID, date of birth, or other necessary information for tax reporting and background checks.
Use of Cookies
Online Piano Lessons uses cookies and similar technologies to improve the user experience. A cookie is a small text file sent to your browser from a web server and stored on your device.
We use cookies to customize your experience based on attributes such as location, account preferences, and usage patterns. Cookies may also help us analyze how the Service is used and improve its functionality.
You may disable or delete cookies through your browser settings, but doing so may limit certain features of the Service.
For more information about managing advertising cookies, you may visit the Network Advertising Initiative or the Digital Advertising Alliance. You can also manage certain advertising preferences through Google advertising settings.
Please note that you may still receive advertisements even if you opt out of targeted advertising.
HOW WE USE YOUR INFORMATION
We use the information we collect, including personally identifiable information (PII), log data, and non-personal information, to operate, provide, and improve the Service. This includes helping you find, schedule, and pay for lessons, as well as enhancing your overall experience with the Service.
For Students
We may use PII to provide, personalize, and communicate information about Services that may be of interest to you. Parental or guardian consent will be obtained where required by law.
For Teachers
We may use PII to conduct background checks, verify eligibility, and support the provision of lessons to Students.
Aggregate and De-Identified Data
We may de-identify or aggregate information to generate statistical data, improve our Services, and support analytics and marketing efforts. Such information does not directly identify you.
WHO WE SHARE YOUR INFORMATION WITH
We do not sell or rent personally identifiable information (PII) to third parties without your consent, except in the circumstances described below.
To Facilitate the Service
We may share Teacher and Student information with each other as necessary to arrange and conduct lessons, complete transactions, and track lesson completion. This may include sharing names, contact information, appointment dates and times, and any feedback you provide through the Service.
Law Enforcement and Internal Operations
We may disclose PII where required by law or when we believe in good faith that disclosure is reasonably necessary to:
- Respond to legal claims or comply with legal processes, such as subpoenas or court orders
- Enforce our policies, agreements, or terms of service
- Conduct fraud prevention, risk assessment, investigations, customer support, product development, and debugging
- Protect the rights, property, or safety of Online Piano Lessons, our users, or the public
We will use commercially reasonable efforts to notify users of such requests unless prohibited by law.
Business Transfers
In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, Online Piano Lessons may transfer some or all of its assets, including PII. We will use reasonable efforts to notify users if their information becomes subject to a different privacy policy.
Third-Party Service Providers
We may share PII with third-party companies or individuals who perform services on our behalf, such as software maintenance, data hosting, payment processing, analytics, or email delivery. These providers are only given access to the information necessary to perform their services for us.
Payment Processing
We use third-party payment providers to securely process transactions, including Stripe. Payment information is handled directly by these providers and is not stored on our servers. Users should review the privacy policies of their selected payment provider before completing transactions.
Your Choices
- To stop receiving promotional emails, follow the unsubscribe instructions included in the email.
- To access, update, or delete your PII, log into your account or contact us at info@onlinepianolessons.com. We may verify your identity before responding to such requests.
- If you request deletion, your account will generally be removed within 14 business days. Certain information may be retained as required by law or for legitimate record-keeping purposes.
HOW WE PROTECT YOUR INFORMATION
We implement reasonable administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include, for example:
- SSL encryption (HTTPS) for pages that handle personal information
- Password protection for user accounts
- Secure hashing of passwords
- Storage on secure, encrypted servers located in the United States
- Restricting staff access to personal information and maintaining access logs
- Use of two-factor authentication for administrative access where appropriate
- Regular staff privacy and security training
- Tokenization of payment and customer information by our payment providers
While we take reasonable steps to protect your information, no security system is completely foolproof. Therefore, we cannot guarantee the absolute security of any information stored, processed, or transmitted through the Service.
All payments are processed through secure, PCI-DSS compliant third-party payment providers, including Stripe, to help ensure the protection of your financial information.
PROCESSING IN THE UNITED STATES
The Service is operated in the United States. Any information we collect from you may be processed and stored in the United States.
Privacy laws in the United States may differ from the laws of your country of residence. By using the Service or providing us with your information, you acknowledge that your information may be transferred to, processed, and stored in the United States.
We take reasonable steps to safeguard your personal information and to ensure that it is treated securely and in accordance with this Privacy Policy. Where appropriate, we enter into agreements with service providers that require them to protect personal information during processing and transfer.
THIRD-PARTY WEBSITES
Our Service may include links to third-party websites. When you click on these links, you will leave the Online Piano Lessons Service. We do not control and are not responsible for the data collection, privacy practices, or content of these third-party websites.
We encourage you to review the privacy policies of any third-party websites you visit, as their policies and practices may differ from ours.
NOTICE ABOUT “DO NOT TRACK”
Some web browsers include a “Do Not Track” (DNT) feature that sends a signal requesting that websites disable tracking or cross-site tracking.
At this time, Online Piano Lessons does not respond to Do Not Track signals and does not alter its data collection or tracking practices in response to them.
CHANGES TO PRIVACY POLICY
Online Piano Lessons may update this Privacy Policy from time to time. When we make changes, we will update the Effective Date at the top of this page.
If we make material changes to this Privacy Policy, we may provide additional notice to users through the Service, by email, by posting a notice on our homepage, or through other commercially reasonable methods.
Your continued use of the Service after any changes to this Privacy Policy indicates your acceptance of the updated terms.
QUESTIONS
If you have any questions about this Privacy Policy or our data practices, we will be happy to address your concerns. You may contact us using the information provided below.
CONTACT INFORMATION
Email: info@onlinepianolessons.com
Phone: 949-735-4387
Address:
15039 Dogwood Ln
Chino Hills, CA 91709
United States
We will make reasonable efforts to respond to inquiries promptly.